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Services / Outbound projects

Application verification for banks and MFIs

Verification of loan applications: confirming applicant data, checking employers and references, anti-fraud questions per your checklist, results pushed to your scoring via API.

Who it's for

Banks
Microfinance
BNPL
Leasing

What's included

  • Applicant calls within a 15-minute SLA
  • Confirmation of application data
  • Employer and reference verification
  • Anti-fraud questions per the bank's checklist
  • Results delivered to your scoring system via API

KPI and control

Application turnaround, reach rate, verification quality.

Pricing model

Per processed application.

From practice

Data and call recordings stored in Uzbekistan (law 547-IV), role-based access, NDA: bank compliance fully covered.

Speed

We launch projects and integrations in 1 day

Built in-house: we connect to your CRM or system via API in a day, not months.

  1. 09:00

    Brief

    30 minutes: task, volumes, access, success criteria.

  2. 12:00

    Script and integration

    We write the scenario and connect your CRM and telephony via API.

  3. 17:00

    Test calls

    We run the scenario, you listen to recordings and adjust with us.

  4. 09:00

    Go live

    Next morning agents are on the line. Reporting: daily.

FAQ

Frequently asked questions

Is the 1-day launch real?

Yes, for typical projects: brief and access in the morning, script and API integration with your CRM during the day, test calls in the evening, live next morning. Complex projects (bank verification, CATI) take 3-5 days.

Which languages do you work in?

Uzbek, Russian and English: inbound, outbound and chats. For surveys we field regional samples across Uzbekistan.

How do you control quality?

Every call is recorded, transcribed and scored by AI: script, courtesy, forbidden phrases, refusal reason. A typical call center listens to 2-5% of calls; we review 100%.

Where are data and recordings stored?

Physically in Uzbekistan, compliant with personal data law 547-IV. We sign NDAs and enforce role-based access.

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