Services

15 contact center services

Every service includes AI review of 100% of calls, three languages and daily reporting.

Inbound lines

24/7 hotline and inbound calls

We answer 95%+ of calls within 20 seconds. Nights, holidays, peak loads.

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Virtual receptionist

We answer in your company name while you work.

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Order taking and processing

Our home turf: 180,000+ orders a year taken over the phone.

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First-line tech support

We take 70-80% of routine tickets off your engineers.

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Chats, messengers and social media

Telegram, WhatsApp and Instagram answered in minutes, not hours.

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Outbound projects

Telemarketing and cold calling

We call your base and hand over hot leads this week.

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Welcome calls and customer care

We call new customers within 24 hours. And wake up dormant ones.

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Database updating and verification

We turn a dead list into a working sales asset.

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Application verification for banks and MFIs

We call the applicant back within 15 minutes, while the lead is hot.

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Payment reminders (soft collection)

Polite early-stage collection that keeps customers loyal.

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Research

Phone surveys, NPS and CATI research

Regional samples across Uzbekistan in Uzbek and Russian, no fieldwork markup.

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Mystery shopping and QA

Find out how your managers really answer customers.

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AI and automation

Speech analytics and AI call review

The only one in Uzbekistan: 100% of calls transcribed and scored.

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Voice bots, IVR and auto-dialing

A robot is several times cheaper than an agent on routine scenarios.

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Infrastructure

Seat rental and dedicated teams

Your call center in Tashkent in a week: no construction, no hiring.

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A precise quote within an hour

Leave your contacts: we will ask 3 questions about volume and send an exact quote.

+998 55 520-02-31 Message us on Telegram